Shipping
Orders placed on heirclo.com are processed Monday-Friday and shipped within 4-7 business days, excluding weekends and major holidays. Once your order is processed and shipped, you will receive an email notification containing your tracking information. All orders are dispatched from the Pretoria, South Africa.
Returns
You have up to 14 days upon receiving your shipment to return items purchased. We will not accept any returns after 14 days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you received the wrong order to request a return as soon as you receive your items.
To request a return, you can contact us at orders@heirclo.com.
