Support

Policies

Contact us regarding your enquiry:
General enquiries

support@heirclo.com
Shipping & order enquiries

orders@heirclo.com
Return & refund enquiries

orders@heirclo.com
customer support hours

Monday – Friday 8:00am - 3:00pm SAST

Excluding the weekend and major holidays.

View our Policies

Frequency Asked Questions

Where are your products produced?

All of our products are produced in South Africa.

When can I expect my order to arrive?

Orders placed on heirclo.com are processed Monday-Friday and shipped within 4-7 business days. View our Shipping policies for more information.